Polityka wysyłki

SHIPPING & DELIVERY POLICY

Welcome to MyVitalGlam. We are dedicated to delivering our beauty, personal care, fashion, and lifestyle products directly to your doorstep, wherever we are able to ship.

1. Free Worldwide Shipping We are proud to offer 100% Free Worldwide Shipping on all orders. There is no minimum purchase required to qualify for free delivery.

2. Order Processing & Handling Time All orders are processed, securely packaged, and dispatched within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation.

3. Fulfillment & Shipping Origin To provide a broad international product selection at competitive prices, we operate through a global supply and fulfillment network. Depending on the product and destination, orders may be shipped from international fulfillment centers or supply partners. The shipping origin may therefore vary by order.

4. Estimated Delivery Times Once your order is handed over to our international courier partners, the estimated delivery windows are as follows:

United States & Canada: 8 - 15 business days.

Europe (including Spain & Germany): 6 - 13 business days.

Rest of the World (including Gulf Countries): 10 - 20 business days.

Please note that customs clearance procedures, severe weather conditions, or local logistical overloads in the destination country may occasionally cause slight delays.

5. Tracking Your Order As soon as your package is dispatched, a shipping confirmation email containing your tracking number and tracking link will be automatically sent to you. You can monitor your shipment's journey in real-time.

6. Customs, Duties & Taxes

VAT and Sales Taxes: Applicable VAT, GST, sales tax, or similar charges may be collected at checkout where required or supported. Tax treatment may vary depending on the destination, order value, product category, and applicable law.

Customs Duties: Import duties, customs charges, brokerage fees, or other destination-country charges may apply depending on local rules. Unless expressly stated as prepaid at checkout, such charges are the responsibility of the buyer.

7. Delivery Address & Customer Responsibility It is the buyer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. VitalGlam cannot be held responsible for packages that fail to deliver due to incorrect address information, missing apartment numbers, or the recipient not being available at the time of delivery. If a package is returned to the local postal branch due to non-delivery, the customer must contact the local courier to arrange a pick-up within the courier's standard retention period.

For any shipping inquiries or delivery support, please contact us at info@myvitalglam.com